Verizon customers across the United States are experiencing a widespread network outage that has disrupted cellular service for iPhone and Android users alike. Reports indicate the outage has left many users without the ability to make calls, send texts or access mobile data.
A Rice University expert is available to help explain the complexity of modern cellular networks as well as how they are designed and managed.
Sanjoy Paul, executive director, Rice Nexus; lecturer, Department of Computer Science
Paul can speak to how large-scale commercial networks are designed, deployed and managed at the intersection of advanced networking, artificial intelligence and real-world operations. His expertise is particularly relevant to understanding how AI-driven control systems, 5G technologies and complex software platforms can both enable efficiency and introduce new risks in nationwide networks.
As executive director of Rice Nexus, Paul leads the university’s flagship innovation hub focused on translating research into deployable technologies and commercial solutions. He previously served as a managing director at Accenture, where he led global systems and platforms research and development across robotics, 5G, digital twins and AI architectures. His career also includes senior leadership and research roles at Bell Labs, AT&T, Infosys, Wipro and multiple technology startups.
Areas of expertise include:
- 5G and wireless network architectures
- AI- and software-driven network management
- Large-scale connected systems
- Commercial deployment and resilience of advanced networks
Paul is available for interviews to discuss the Verizon outage, cascading effects in wireless systems and broader implications for the reliability, security and future design of U.S. cellular networks.
To schedule an interview with Paul, reach out to Andrew Bell at ab208@rice.edu or Silvia Cernea Clark at sc220@rice.edu.